Incoming is more than just a shared inbox— it’s a better way to work. Teams that switch to Incoming are more productive and better organized. They communicate better and they’re far more efficient than before. Here’s how Incoming makes it happen.
How it's better
Spreading work across a bunch of apps is inefficient at best; total chaos at worst. Things slip through the cracks, it’s hard to see the big picture, Incoming eliminates all of those issues by combining everything you need in one place. It’s “easy mode” for work.
All of your message across the cyber-verse, in one place without 3rd party plugins or additional fees. Incoming was built to be content-neutral. We are not email-centric, we work with whatever messages you receive, whether it's messages from Facebook, Instagram, Twitter, SMSes, or even voicemails.
An essential part of staying on top of your inbox is keeping people informed so that nothing falls through the cracks and everyone knows what to do. Incoming makes it easy to collaborate and make sure everyone stays in the loop.
Workflows not work arounds
Subscribe to conversations
Slack & Discord integration
No new apps to download. Work with the existing tools your team works with to collaborate with already. Team members can receive, assign and be notified on conversations which they are either mentioned or directly assigned. It will also let them know when new messages arrive on conversations they are subscribed to and you can set up a channel for unassigned messages coming in for each inbox.
Scale customer experience with a human touch
Route messages instantly, build message templates, workflows, and get messaging insights to have more meaningful moments with every customer.
The only tool you need to run your entire business.
Incoming isn’t just for managing emails — it’s great for running your business too. Whether it's monitoring reviews, following up messages on social media or managing voice mails, we've got it covered. How it's better: By combining your company’s communication and project work in one place, Incoming lets your entire team rally around a single app for day to day work. One tool to learn. One place to check for notifications. No more splitting up teams around different platforms or making them use different apps. We integrate with all the apps you already use to collaborate from the start.
Take a look at the complete list of features in Incoming.