Slack

Slack powers real-time internal collaboration. Create a channel to discuss projects, updates, or even lunch options, and teammates can chime in with their responses in a snap.

To monitor your Incoming conversations from Slack, use rules to automatically send urgent support questions or high priority leads to Slack in real time. If you get a request in Slack you want to follow up on later over email, there’s no need to send yourself an email or write a reminder note — just create a new conversation for it in Incoming, right from Slack.